I lead design for the energy transition.
Building Illuminate at JET Charge — the platform managing 5,500+ EV chargers across Australia.
Building Illuminate at JET Charge — the platform managing 5,500+ EV chargers across Australia.
I lead design for Illuminate, JET Charge's EV charger management platform — used by enterprise and government fleets to manage 130,000+ sessions and over 2.7 GWh of energy each month.
I've spent 8+ years designing complex platforms for energy, logistics, and customer experience, turning ambiguous, multi-stakeholder problems into focused products that ship and scale.
I build tokenised design systems hand-in-hand with frontend engineering. At JET Charge and Customer Alliance, the WCAG 2.1 AA system I led became the foundation for both platform's success.
I've managed product designers and researchers across EMEA and APAC, established weekly critique culture, and grown people through promotion. I stay hands-on so the work stays grounded.
Evolving an internal tool into a market-ready, charger management platform.
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How can a system enable product teams to work together efficiently while creating a consistent design across a decade-old platform?
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How can we transition our hospitality-focused online reputation management platform to an industry-agnostic feedback analytics platform?
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One of our main value propositions was falling flat, so we needed to evolve with the times.
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